Grievance Policy

The following procedures apply for any individual grievance. 

Grievance Form

Member Grievance Form-Draft

Additional Contacts

U.S. Department of Health and Human Services Office for Civil Rights (OCR)

Phone: (800) 368-1019, (800) 537-7697 (TDD)

Oregon Health Authority (OHA) Civil Rights

Phone: (844) 882-7889, 711 TTY

Bureau of Labor and Industries Civil Rights Division

Phone: (971) 673-0764

CareOregon/Health Share of Oregon

Phone: (503) 416-4100

Trillium Community Health Plans

(877) 600-5472